Displaying items by tag: Community Policing

In this interview, EUNWA speaks with Rosie Palmer CEO of Muintir na Tíre, the Irish organisation behind the Community Alert programme. The conversation explores Ireland’s distinctive trilateral model, built on cooperation between local communities, Muintir na Tíre and An Garda Síochána, and highlights how rural safety is strengthened not only through crime prevention, but also through care, neighbourliness and social connection.

From practical farm security and community signage to digital innovation through the Cairde app, the interview offers valuable insights into how trusted local networks can make communities more resilient. It also underlines a principle that is central to EUNWA’s mission across Europe: safer communities are built through trust, participation and collective action.

Rosie, Ireland's Community Alert operates on a unique trilateral partnership between the community, Muintir na Tíre, and An Garda Síochána. How do you maintain the balance between being a grassroots, independent organisation and working so closely with the national police?

Muintir na Tíre was founded on the fundamental community development principles of self-help, self-reliance and neighbourliness, and our work continues to remain true to those. Our role today in the delivery of Community Alert demonstrates our ethos’ in how we support communities to identify their own needs and empower them to build safer, more caring and connected communities where people want to live, work, socialise and grow old in.

We recognise, however, that fundamental to the success of Community Alert is the high trust relationship between our police service and the general public. Having a programme, like Community Alert, creates another opportunity for that trusting relationship to be sustained and grown. Additionally, many of our police service in rural Ireland are also the very community people that promote community safety at a local level. For example, many retired Gardaí become Community Alert leaders or take up Community Development roles or volunteer positions within their communities e.g. coaching sports teams.

Of note are the recent changes taking place in our models of Community Policing including the establishment of the Policing & Community Safety Authority Ireland.

The foundation of NOCS: The National Office for Community Safety also marked a change in the traditional idea of “policing”. For many years, at a Local Authority level, the “Joint Policing Committees” created a ‘them and us’ model with regards to crime prevention and community safety. However, NOCS has recently replaced these with LCSPs: ‘Local Community Safety Partnerships’, which have shifted the responsibility away from solely the Gardaí and onto everyone in the community. Muintir Na Tire has representatives sitting on over 20 LCSPs.

Our trilateral partnership works because our communities provide local knowledge, Muintir na Tíre provides the national structure and support and An Garda Síochána provides professional policing expertise. And each partner recognises that none of us can achieve the same outcomes alone. By maintaining clear roles and ensuring that each partner understands and respects the role of the others, while working collaboratively, we have created a model that has endured for more than forty years and continues to earn the trust of communities across Ireland.

Community Alert was never designed to be an extension of policing or with the intention to replace policing. Rather, it was established to empower communities to take an active role in their own safety while having a system where they can officially and efficiently work with us and the Gardaí.

From a Community Development perspective, our starting point is always the needs and priorities identified by local people themselves. Community Alert groups are run by volunteers who understand the unique circumstances of their own areas. They decide what issues are most important locally, whether that is crime prevention, supporting older people, tackling isolation, improving communication or responding to emerging challenges, or indeed a combination of all of these.

Ultimately, the partnership works because there is a shared objective but different responsibilities.

Unlike many traditional Neighbourhood Watch schemes, Community Alert places a huge emphasis on social care, such as visiting older neighbours and the Seniors Alert Scheme. Why do you believe this holistic approach is so vital for true rural safety?

In Muintir, we believe that “safety” is about much more than preventing crime and, as such, approach the delivery of Community Alert as a three-part programme: Crime Prevention, Community Safety and Care.

Ireland currently reports the highest levels of loneliness in Europe: The Loneliest Nation in Europe? Ireland as a Case Study, and Implications for Policy - Public Policy. We recognise that the experience of loneliness and associated isolation can be just as damaging as being a victim of criminal activity. A person who is disconnected from their neighbours is often more vulnerable to scams, theft and poor health outcomes.

Initiatives such as the Seniors Alert Scheme: Seniors Alert Scheme Pobal | SAS | Personal Alarms for the Elderly Ireland, our pilot “Community Support Register” project: Muintir na Tíre Community Support Register - YouTube demonstrate the desire for our groups to do more outside of the traditional “crime prevention” role.

In our view, the safest communities are not necessarily those that are heavily policed, or the ones with locked gates and high fences. Rather, they are the communities with the strongest relationships and with neighbourliness to the fore. When people are connected and cared for, they become more resilient to all kinds of challenges.

Muintir Na Tíre sits on the Loneliness Taskforce Loneliness Taskforce 2024 political briefing - and in 2026 we plan to initiate an Oireachtas Committee (Parliamentary Committee) on Loneliness and launch Ireland’s first Loneliness Strategy.

Our research shows that opportunistic burglars generally choose the path of least resistance; they do not want to work hard or waste time. We advocate for a 'layered defence'—multiple minor obstacles rather than a single fortress wall. How does Muintir na Tíre advise rural residents, particularly farmers with open land and outbuildings, to implement practical, layered security without compromising their daily operations?

Yes – Rural crime is generally opportunity crime, and we actively teach the 10 principles of crime prevention to our Community Alert groups.

In order to grow our knowledge on Crime Prevention measures, our team undertook Crime Prevention for Practitioners training in 2025 delivered by Build Secure and certified by GBS: Short certificate courses in Ireland | Galway Business School – this involved learning about the 10 principles of crime prevention and how to visually audit an area; town, village, community space, from the point of view of security and crime prevention and make recommendations for changing the space.

This training encouraged us to apply to the Department of Agriculture to avail of their Farm Safety Funding to devise a series of farm walks and a practical guide to empower farmers and farm families to assess and improve their on-farm security. Details of the initiative and the booklet can be found here: Your Farm Security Handbook - Muintir Na Tire. We recognise that farmers are generally time poor and reluctant to invest in their on-farm security (unless they had been a victim of crime) and therefore, the aim of this project was to identify free or cheap ways for farmers to improve security that would not take too much time.

Our Property Branding service is also attractive to farmers and rural dwellers, and we undertake this in Farm Yards, Marts and local villages regularly. We use a state-of-the-art laser branding machine to brand expensive property from phones to trailers with the owner's Driving Licence number which acts as a deterrent to would-be thieves in the first instance and improves the chance of reunification if recovered by Gardaí. A member of the Gardaí can identify any citizen from their driver’s licence number using their mobility device.

Muintir Na Tíre has also been successful in accessing the Department of Justice Community Safety Fund to research and develop a “Community Safety Toolkit” – a suite of training aimed at training community safety champions across the country. Champions will be empowered to assess and identify community safety needs and enable their communities to become safer. We have recently hired a retired Garda Sergeant with over 30 years’ experience in Community Policing and expertise in the emerging area of CPTED - Crime Prevention Through Environmental Design, to deliver this project.

Muintir Na Tíre is one of the founding members of the National Rural Safety Forum and together with other partners, we launched the 2025/2027 Rural Safety Plan in September 2025. Under the pillars of Community Safety & Engagement, Property Crime, Roads Policing and Animal & Wildlife Crime, member organisations of the Forum and relevant stakeholders have committed to 18 actions which will be achieved through 53 sub-actions.

Criminological reviews highlight that visible signs of an alert community—such as targeted signage or active WhatsApp networks—act as massive cognitive disruptors for offenders, forcing them to abandon their target. In isolated rural areas, where neighbours might be miles apart, what specific environmental signals or visible deterrents have proven most effective in communicating to a burglar that the area is actively protected?

We know from crime prevention principles that a maintained garden or tended to hedge can act as a crime deterrent because it shows that someone is looking after where they live. Likewise, we believe one of the most powerful messages a community can send is showing that people are paying attention, they are looking after their area and they care.

Our signage remains highly effective because it immediately signals that residents are connected to a wider network and maintain regular communication with each other and with An Garda Síochána. Equally important are active local communication systems, whether through text alerts or our Cairde app which allows real time communication.

In rural areas, where houses may be separated by considerable distances, offenders often assume they can operate unnoticed. Visible signs of community organisation challenge that assumption. They create uncertainty for the offender and increase the perceived risk of being observed, identified, or reported.

Our Property Branding and signage service, as mentioned above, also acts as a visible deterrent.

Where our Community Alert programme is operational, the message is simple: this community knows what is happening, shares information quickly and looks out for one another.

Muintir na Tíre has driven significant technological innovation with the launch of the 'Cairde' app. How have you managed the challenge of introducing digital tools to rural demographics, ensuring that older or vulnerable residents are not left behind?

I believe that in this apparent age of “connectedness” we have, in fact, never been more disconnected from each other.

When developing the Cairde app, we recognised that our communities include people with varying levels of digital confidence. Therefore, we focused on:

• Simplicity – no action should take more than 3 button presses, and our portal is user-friendly.
• Accessibility – we promote the use of the app to anyone with a smartphone; however, we will always continue to provide the text alert service to those who do not have one.
• Training – we provide 1:1 training on the app and have recruited youth volunteers (Foróige) to engage with older people to assist them in downloading and utilising the app.

We worked closely with volunteers, local coordinators and community groups to ensure the technology was easy to use and supported by people on the ground.

Importantly, we do not view digital tools as a replacement for traditional communication methods: the app complements existing community networks rather than replacing them.

The goal is to ensure that everyone benefits from faster communication and better access to information, regardless of age or technical ability.

Across Europe, we are mapping the impact of highly mobile, organised criminal groups (sometimes referred to as 'criminal tourism') that target specific areas rapidly before moving on. Does rural Ireland experience this phenomenon of fast-moving, non-localised theft, and how does the rapid communication within your network, perhaps aided by the Cairde app, help authorities intercept them?

Ireland is small and easily traversable and, as such, is susceptible to incidents involving highly mobile offenders who target particular areas and move quickly between locations. This presents a significant challenge because traditional geographic boundaries become less relevant.

The greatest strength of Community Alert is the speed at which information can travel through trusted networks. When suspicious activity is observed and reported promptly, communities can alert one another and share information with An Garda Síochána in real time.

Tools such as the Cairde app strengthen this capability by enabling timely and accurate communication and the recording of live locations, while ensuring that information is shared responsibly.

The quicker communities and law enforcement can build a picture of emerging activity, the greater the opportunity to prevent further incidents and support investigations.

One such example of “travelling” crime relates to the illegal hunting of the protected Hare in Ireland. We recently embarked on a project, working with all those affected to tackle this scourge across rural Ireland and identified a multi-stakeholder plan to tackle such practices.

With over 1,250 active groups across the country, volunteer retention is clearly one of your strengths. In an era where many civic associations suffer from 'volunteer fatigue', what is your secret to keeping local communities engaged over the long term?

In truth, the numbers of Community Alert groups have declined since Covid, and the impact is still being felt. Since coming on board with Muintir I’ve been working with our 5 Community Alert Development Officers (CADOs) to put in place a RAG (Red, Amber, Green) list of all Community Alert groups across the country. Red meaning dormant or disbanded, Amber needing support and Green doing well. This has helped us to identify those groups who need support most and allowed us to best allocate resources among those groups.

Our network of CADOs and head office support function is fundamental to the success of Community Alert and how we keep groups engaged. Having someone groups can call for support, information and advice is crucial for our volunteers.

People remain involved when they can see that their efforts make a genuine difference to their community. Community Alert volunteers regularly witness the positive outcomes of their work, whether that is helping an older neighbour feel safer, organising a local initiative or contributing to crime prevention efforts.

We also recognise that volunteering has changed. I like to think of the Elizabeth Andrew quote: “Volunteers don’t necessarily have the time, but they do have the heart” – We recognise that volunteers may have less time available than previous generations, so flexibility and support are increasingly important. Our role is to provide volunteers with practical resources, training, recognition and opportunities to contribute in ways that suit their circumstances.

We’ve recently started a project to collect information about volunteer work being done by community groups so we can share information on what works well for our groups - Community Group Projects & Activities - Muintir Na Tire

Above all, we recognise that the success of Community Alert is in its ownership by the community. Volunteers are not delivering for an unknown entity - they are strengthening their own community.

As Muintir na Tíre connects with the EUNWA network, what is the main lesson or best practice that you believe the rest of Europe can learn from the Irish rural model? And conversely, what are you hoping to discover from other European nations?

The greatest strength of Community Alert is the same as Muintir’s founding ethos’: self-help, self-reliance and neighbourliness. Community safety is most effective when local people are active participants rather than passive recipients of services.

Ireland’s experience demonstrates that strong partnerships between communities, voluntary organisations and the police service have, over decades, produced sustainable outcomes.

The integration of crime prevention, community safety and care is something we are particularly proud of. Additionally, our Memorandum of Understanding with the Department of Justice serves to cement the partnership with An Garda Síochána.

At the same time, there is much we can, and have learned from our European colleagues. Our involvement in the European network is an opportunity to share experiences, learn from one another and strengthen community safety across Europe.

While our communities may differ, the fundamental principle remains the same: safer communities are built through trust, participation and collective action.

We are grateful to Rosie Palmer and Muintir na Tíre for this valuable conversation and for offering such a clear and inspiring example of how community safety can be strengthened through trust, care, participation and partnership.

The European Neighbourhood Watch Association (EUNWA) is proud to announce the launch of the White Book 2026 Series, a comprehensive pan-European analysis of the evolving landscape of participatory security.

More than a decade after our first landmark publication, the environment in which Neighbourhood Watch organisations operate has transformed. To capture this new reality, we are moving beyond a simple inventory to provide in-depth, qualitative country reports.

We are delighted to release the first chapter of this series: The Austria Country Report.

Why Austria? A Unique Case Study

Austria offers one of the most compelling evolutionary paths in Europe. Unlike nations with long-established traditions of Neighbourhood Watch, Austria has undergone a rapid and profound transformation in just fifteen years.

This report traces the journey from the pioneering days of proNACHBAR—a grassroots initiative driven by civic enthusiasm—to the establishment of GEMEINSAM.SICHER (Together.Secure), a structured, state-managed programme coordinated by the Ministry of the Interior.

What You Will Find in This Report

This document provides a critical analysis of two distinct philosophies of community safety. It explores how a model based on "bottom-up" vigilance shifted towards a "top-down" institutional partnership, redefining the citizen’s role from being the "eyes and ears" of the community to a formal "dialogue partner" of the police.

Key insights include:

• The "Institutional Vacuum": How the state intervenes when civil society initiatives face resource constraints.
• Cultural Sensitivity: Understanding the Austrian aversion to the "spy state" label and how it shaped the current model.
• The Digital Dilemma: The trade-off between the speed of citizen-led alert apps and the accuracy of police-controlled information channels.
• Sustainability: Lessons on avoiding the "Founder’s Trap" and ensuring long-term viability for volunteer organisations.

A Series in the Making

The Austria Country Report is just the beginning. The White Book 2026 project will continue to explore diverse models across the continent. We are pleased to announce that the next chapters, currently in production, will focus on:

• Estonia: Examining community safety in a highly digitalised society.
• Ireland: Analysing a model with deep-rooted traditions of community engagement.

Download the Report

We invite policymakers, security practitioners, community leaders, and citizens to download the full Austria Country Report and join the conversation on the future of participatory security in Europe.

Download: White Book 2026 - Country Report: Austria (PDF)

Crises such as hybrid threats, armed conflicts, natural disasters, pandemics, and economic turmoil frequently pose significant challenges to the protection of human rights. In these circumstances, states and the international community must ensure that fundamental freedoms and rights remain safeguarded—even when drastic measures become necessary.

When thinking about human rights in times of crisis, many are reminded of the saying, “Those who are drowning must save themselves.” Yet we should remember that the cornerstone here is each individual’s right to be protected by the state. So just how far or close are we to that ideal when it comes to receiving state support in critical moments? And what specific situations and crises are we talking about?

Human Rights Protection During War and Armed Conflicts

Armed conflicts pose one of the greatest threats to human rights and to adherence to humanitarian law, often involving war crimes and mass refugee flows. International humanitarian law, including the Geneva Conventions, mandates the protection of civilians and prisoners of war. However, many governments and armed groups disregard these principles, leading to large-scale rights violations. Sadly, this is still happening in the 21st century, including in Europe. There are reports of deliberate attacks on civilians, a failure to aid the wounded and sick, shortages or complete lack of first-aid supplies, and other abuses targeting the local population.

Natural Disasters and Pandemics

Natural disasters like earthquakes, floods, and hurricanes can force people to relocate, overwhelm healthcare systems, and cause food shortages. In such situations, human rights include ensuring people’s access to basic needs, as well as imposing on the state a duty to provide information and take effective action.

Pandemics like COVID-19 have shown how difficult it is to balance the protection of public health with individual freedoms. The restrictions on movement we experienced had a considerable impact on both economic and social rights. Human rights advocates and influential public figures have questioned whether health and the right to life should have justified such sweeping limits on freedom of movement and assembly. In many places—especially authoritarian regimes—these measures opened the door to further human rights restrictions, including unmerited tracking of personal data such as people’s habits and movements.

A Fundamental Need: The Right to Health and Healthcare

In all of the scenarios noted above, access to sustainable healthcare is an essential requirement. The right to health is a key human right protected by various international agreements, including the European Convention on Human Rights and Fundamental Freedoms, as well as Article 111 of Latvia’s Constitution. It is the government’s responsibility to strengthen support mechanisms and ensure that people have access to medical care and medications—even in emergencies.

Adequate access to medicines and healthcare services is vital for public health. International law obligates governments to guarantee people’s access to necessary medicines, vaccines, and medical treatment, including state-funded care for vulnerable groups. But are we in Latvia really prepared to confront potential challenges?

It seems absurd that more and more people are afraid to call an ambulance for fear of a hefty bill. It is equally troubling that healthcare professionals feel underfunded and underappreciated. Although efforts have been made to explain the situation, public concern remains high. Doctors and nurses continue to complain about low pay and insufficient social protections.

During the pandemic, several countries introduced emergency measures to keep healthcare accessible for everyone. Experts, however, have debated just how well these measures worked. Providing equal treatment and equal access is no simple task, especially given many individuals’ unique circumstances. Keeping the public safe while protecting vulnerable groups—children, seniors, and those with chronic conditions who may lack financial reserves—is a complex endeavour. To do this effectively, it is not enough to rely on past experience; proactive planning for different crisis scenarios is needed.

Such crises often exacerbate existing inequalities and discrimination, limiting people’s access to work, education, and healthcare. Governments need to put support systems in place to protect those who are most at risk, since the treatment of vulnerable groups reveals how fragile society is as a whole. In Latvia, we have long discussed unequal access to goods and services, particularly in rural regions and remote areas. Lately, there has also been growing focus on pharmacy availability in both urban and rural settings, as well as on maintaining adequate reserves of essential medicines for crisis situations. Certified pharmacist Zane Dzirkale, a co-founder of the “Health Care System Resilience” think tank, addressed these issues in a recent publication.

Potential Solutions

When we talk about “the state,” we are also talking about every one of us—each playing our role and fulfilling our responsibilities. Yet recent years have shown the significant power of communities and civic organizations, including community centres and service hubs in towns and cities. We have no shortage of good practices in this realm. For instance, the Latvian Platform for Development Cooperation responded rapidly to Ukraine’s need for assistance; there are also inspiring examples of local community collaboration both in Latvia’s regions and in Riga. Support for Ukraine is ongoing, provided by the Marta Centre, the association “Tavi draugi,” and numerous other civic organizations. Crises have shown that the potential of communities is undervalued—even though the need for community engagement continues to grow.

Community strength is also reflected in the concept of community policing, where maintaining public order is not left solely to the police; residents, too, share responsibility. Community policing is built on trust, prevention, and more efficient crime reduction—rather than merely responding after the fact, the police work hand in hand with residents to solve problems at the neighbourhood level. Recall how a local resident in Latgale discovered a drone, alerted the local police unit, and set in motion a response well before the media picked up the story. This community-focused approach has proven successful elsewhere in the European Union and has become an integral part of Latvia’s State Police strategy.

Conclusions

Protecting human rights—especially the right to life and health—in times of crisis is one of the greatest challenges facing the modern world. The international community, national governments, and nongovernmental organizations must coordinate to ensure these rights remain intact, no matter how severe the crisis. Sustainable and effective healthcare policies can greatly enhance people’s living conditions and foster societal stability and resilience—offering protection for individuals’ health and lives. Equally important is the support of communities and NGOs, both in normal times and during periods of crisis.

Ilze Bērziņa
EUNWA Advisory Board, and co-founder of the think tank “Health Care System Resilience”; human rights expert, and lecturer at the Rīga Stradiņš University Faculty of Social Sciences.

Link to original article

References:

Health Resilience

Geneva Conventions

Community Policing

The relationship between young people and law enforcement is a dynamic and evolving issue, shaped by history, societal challenges, and emerging strategies aimed at building trust and cooperation. While tensions have existed for decades, there is growing momentum toward fostering understanding and collaboration between these two groups. This article explores the complexities of their relationship, examining past obstacles, modern influences, and potential solutions for a more constructive future.

Historically, interactions between youth and law enforcement have often been fraught with tension. Many young people perceive law enforcement as disconnected from their lived experiences, a sentiment fuelled by past incidents, media representations, and broader systemic issues. This distrust is particularly pronounced in marginalized communities, where economic and racial disparities have exacerbated feelings of alienation. However, societal progress has led to shifting expectations for both youth and law enforcement. Communities and police departments alike recognize the need for change, seeking ways to bridge the divide through engagement and reform.

In today’s digital world, information spreads rapidly, shaping public perception almost instantly. Social media platforms amplify both positive interactions and moments of misconduct, creating a complex landscape where law enforcement is scrutinized in real time. Viral incidents of excessive force have intensified scepticism, particularly among young people who are highly engaged in digital activism and civic movements. At the same time, these platforms provide opportunities for law enforcement agencies to foster transparency and open communication. Many departments are now embracing digital outreach to engage with the public, share success stories, and clarify policies in an effort to rebuild trust.

Recognizing the urgent need for stronger relationships, many national police forces across Europe and beyond are adopting community policing strategies. These approaches emphasize direct engagement in several ways. For instance, educational programs help teach young people about civic responsibility, the legal system, and conflict resolution, equipping them with the knowledge to better understand the role of law enforcement in their communities. Public forums provide a space for open and honest discussions, allowing youth and police officers to share their perspectives and build mutual understanding. Additionally, mentorship initiatives are proving to be effective in strengthening bonds, as they foster personal connections between officers and young individuals, humanizing both sides of the equation. Lastly, youth advisory boards give young people a platform to voice their concerns and actively participate in discussions on policies that directly impact them. These efforts shift policing from a purely enforcement-driven model to a collaborative approach, humanizing officers and making young people feel heard and valued.

While law enforcement must evolve, young people also play a crucial role in fostering a better relationship. Education and engagement initiatives empower youth to take an active part in their communities, promoting safety, accountability, and positive interactions. Encouraging youth participation in community initiatives, local governance, and law enforcement discussions can help reshape perceptions and policies from the ground up.

Legislators and civic leaders are increasingly prioritizing community-based solutions. Reforms aimed at improving transparency, accountability, and community-oriented practices are gaining traction. Initiatives such as neighbourhood policing programs and youth advisory councils are proving to be effective bridges between law enforcement and young citizens. Moreover, addressing mental health challenges—both among officers and within communities—has become a critical aspect of modern policing. Training officers in de-escalation techniques and integrating mental health professionals into law enforcement practices help reduce conflicts and promote a more supportive environment for youth.

The journey toward strengthening the relationship between youth and law enforcement is ongoing. Building mutual trust requires commitment, policy reform, and continuous dialogue. By embracing comprehensive education, community engagement, and mental health awareness, both parties can work toward a future rooted in respect, cooperation, and shared responsibility. Investing in these initiatives today lays the foundation for a safer, more inclusive society tomorrow—one where young people grow into engaged citizens, and law enforcement officers serve as trusted protectors and community partners. By acknowledging past challenges and working toward meaningful change, we can create an environment where youth and police succeed together.

EUNWA Board